- Returns / Exchanges :
We do not accept returns. We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at firstname.lastname@example.org with details of the product and the defect. You can send the item you consider defective to:
JayPrit Pvt. Ltd.
Kangundo Road Kayole junction near total petrol station, Nairobi, Kenya
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.